Automated Workflow: The Flexible Working Solution

Having adapted to remote working, many businesses now offer a hybrid office working option to employees. This involves a combination of working remotely and in a work location. A key to the success of hybrid and remote working is automated workflow.

Five Benefits of Automated Workflow

Automated workflow is a series of automated actions that improve everyday processes and bring collaboration to a whole new level. (Pipedrive) It can help your business:

1. Save time
2. Reduce costs
3. Diminish errors
4. Boost productivity
5. Provide customers with a better user experience

A great example of how automated workflow is transforming day-to-day business operations is the partnership between Xerox and HM Land Registry. The organisation oversees some 25 million titles. It receives between 2,000 and 3,000 hardcopy applications, drawings, photographs, and ID documents each day.

Xerox states that its Production Workflow Management platform allows the registry to digitise new applications and extract data from text and images. The registry is working with Xerox on a pilot programme that will integrate AI and machine-learning into the workflow, to allow accuracy to improve over time, under human supervision. The efficiencies of automated workflow allow business continuity between remote workforces and isolated property-owners.

The potential offered by automated workflow is huge. It is especially relevant right now as it supports hybrid working. In fact, it is recognised as a key success factor, alongside a remote-first mindset and flexible work patterns.

Defining Your Workflow Management Solution

To help create the automated workflow structure that best suits your organisation, four questions need to be discussed:

• What is the current process and accessibility of data?
• Who is involved and at which step?
• Where and when do they work?
• What tools do they use?

“This information is your starting point,” explains Eric Hughes of EMH Technology. “From there, the best way to automate processes and share information can be determined. This may involve creating or refining your company’s cloud-based services, or creating a bespoke app to ensure optimum process or project efficiency.”

Have you considered automated workflow?

Would you like your systems to support hybrid working?

Contact the friendly experts at EMH Technology to explore the options without obligation.