Take the hassle out
of your company's
computing systems
& IT support

For small and medium sized businesses

Get in touch by selecting one of the support categories below:

High Priority

System outages
Problems with your device or application
Prearranged user setups

Please click on the button below

Medium and Low Priority

Leavers
Data Access requests
Non-critical changes
Planned project work
Development work
Hardware requests and setup booking
New starters

Please click on the button below

SEND EMAIL

High Priority

System outages
Problems with your device or application
Prearranged user setups

Please click on the button below

Medium and Low Priority

Leavers
Data Access requests
Non-critical changes
Planned project work
Development work
Hardware requests and setup booking
New starters

Please click on the button below

SEND EMAIL

EMH online chat is available Monday – Friday 08:30 – 17:00
For requests out of hours, please call your dedicated out of hours phone number if your business has out of hours cover with EMH. If you do not have out of hours cover, please send us an email so that we can respond to you when we are back in the office.

Changes within the business

The way we work with clients is extremely important to us:

With the constantly changing landscape around Covid-19 our priorities as a business are around the wellbeing of EMH Staff and continuity of services to clients.

As of 3rd August EMH Staff are working flexibly in a variety of locations including our office. Our office will not be open for client meetings and the plan is to hold these remotely over Teams.
The normal means of communication still apply. Please be aware that there is still a high demand for our services and our prioritisation remain the same as outlined below.

Other changes

Due to the virus a number of other services have been affected;

Hardware Purchases
Supply chains for all forms of hardware have been severely impacted and we are seeing shortages for a lot of hardware items and constraints being put in place on a lot of parts. This is resulting in very lengthy lead times for a lot of equipment. Any outstanding or new orders will be monitored and any updates passed on.

Site Visits
We will restrict non-essential planned site visits for the immediate future.

Client Identification
With people working from home and calling in from unknown numbers we may require additional means of identifying you as a legitimate client. This may add to the time taken to process the call but we are doing this with the security of your systems in mind. If in doubt we will decline the request.

Thank you

We appreciate your co-operation and understanding

Take the hassle out of your company's computing systems & IT support

High Priority

Medium and Low Priority

High Priority

Medium and Low Priority

Changes within the business

Other changes

Thank you

Take the hassle out
of your company's
computing systems
& IT support